Everything that stops you losing work in a heat wave.
Watch the walk through, then see the triage running live below it. Under that are the four ways this gets built, from stopping the calls you lose today up to the whole operation on one screen.
A short walk through of what this looks like running in an HVAC company.
A heat wave morning, triaged
This is running live. Calls arrive the way they actually do, and the system sorts them while you are on a roof. Emergency and vulnerable households go to the top, members before non members, and everyone gets an answer immediately.
This morning
Today's capacity: 0 of 14 slots used
Priority is set by the words in the call, the equipment on file, and whether they hold a maintenance agreement.
The next hot week is already on the calendar
If you would rather talk it through than pick a tier off a page, that is usually the faster route. Fifteen minutes, and I will tell you which of these is actually worth it for your business.